Front desk was great but the house cleaning sucks. My bed was half made. No coffee replaced. Tub jets didn't work. Did not replace the towels . Just picked up the dirty ones. Breakfast was absolutely horrible. The omelets were burnt. The gravy for the biscuits dried out and chunky. Couldn't even touch the stuff . So I decided to grab a bagel. I thought how can a bagel be bad, but I was wrong. It was stale. This place needs help
I have never before seen so many stains in a hotel. The floor has weird stains. The bedding was cleaned I guess, but was old enough that previous stains faintly showed through. There was a dead bug smashed on the mirror. The rest of room was run down too. The tile by the back door is all busted up and from what I've heard it's been that way for a while now. Some one was using a broken off piece to prop open the door. If you have to stop and you like the car you drove there with, I'd just suggest sleeping there for the night and continuing on your way in the morning.
I loved our room minus the fact that we didn't have a microwave. They cleaned our room and don't bring extra coffee or coffee cups. We were in town for a wedding and the whole family stayed at this hotel for the pool. Well they closed the pool because they said there was something unknown in the pool and for safety reasons they had to close it. We were all disappointed. All 20 of us. For a two night stay at $320 it would have been nice to swim or better yet use a microwave. Madison is my favorite town and will continue to be. However I won't be staying here again.
Room wasn't very clean. Used bandage on the air vent. Hair in the bathroom floor, on the toilet, and in the tub. Tub would not drain water. Phone was broke so I couldn't even call the front desk. The only nice thing was the staff. If it weren't for ever other hotel being booked I would have left.
Went for family get together. Very nice staff. Clean facility. Pool access. Great stay.
Holiday Inn Express Suites Madison is a US Lodging based in Madison, Indiana. Holiday Inn Express Suites Madison is located at 300 Franks Dr, Madison, IN 47250, USA.
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