Awesome staff! Make sure to ask for Dan Cole to assist you with any of your vehicle needs. Toby Hoffman will certainly get you the best financing deals available.
Experience 1:
Service, Parts & Body Shop are not just friendly & knowledgeable but they are HONEST!! I won't take my car or truck anywhere else for service or repairs. When we are ready to buy another vehicle, McCubbins is who I will call.
I am planing to buy a new ford recently, they lost my trust and lost my all business officially.
Not big on writing reviews. However, when an experience is good it is good, but when the experience is great all parties should be recognized! I cannot say enough kind words about Jiah White and Toby Hoffman. These guys worked tirelessly for my family to find us the perfect deal in our budget and I know they will do the same for others as well. My son recommended them to me and I am very satisfied! Thanks guys for making local shopping fun again!
My same mustang was here for alginment service last week, two new long obvious creases(not scratch) were noticed on my passenger door when i picked up my car. The technican said he did not notice any thing happen without much confidence(the advisor was not there for lunch). I insist to inspect by their bodyshop, the bodyshop manager came out to look at my car for less than one second and tell me he would ask the service department to call me without saying additinal word . I headed back for work, but never receive a call. I kept call and stop by, but they keep ignoring me and says that they will call me. Finnally i reach out to the service manager after 10 days on phone. He knew the case but never look at my car and picture and just said it is not their fault/responsibilty. He said it might some one in the parking lot hit me car. I asked for video. he said no camera for whole dealership anywhere as they could not afford vedio system in a small town(amazing!). He just suggested me to request my insurance company to pay what they did on my car! Worst experience for ever, worst service forever.
We were in town on a day trip and had an electrical issue. Service department was booked solid but we stopped by anyway to get a fuse. The whole staff was friendly and helpful and Eric stopped what he was doing to help us and get us back on the road. Thankful for friendly, quick and helpful service.
I did oil change for my 14 Mustang here one year ago when I newly moved to madison, they did not show any thing about inspection report excepting charging me around $50. A sticker was put on for next service 3000 miles. The handbook, and any mechanics i did before said i need service every 5000 miles . They just want to get more money from your pocket.
Experience 2:
Mccubbin Motors is a US Car Dealer based in Madison, Indiana. Mccubbin Motors is located at 301 E Clifty Dr, Madison, IN 47250, USA.
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