I asked for a refund, it was refused....we are fighting this with a charge back to the bank.
You guys are life savers.
For more than 15 years, I have relied on Microdome for all my computer needs. The team at Microdome never disappoints me. If you are unsure of your needs, the team can assess the best fit for you when it comes to choosing a personal computer, laptop, etc. You can expect a friendly, knowledgable and trustworthy team when reaching out to them. The customer service experience will exceed your expectations.
They called me finally on Feb 2nd and said it was ready ans I told them I needed it done soon due to work as it had already been 2 weeks. So when I pick it up its still dirty, and disgusting. The only thing done was the hard drive was replaced and cloned. They charged me 180 bucks for that and took 15 days to do that work when they have a 6 day work week. Never in my life have I seen such incompetence.
I wanted to say thanks for helping me out over the last 9 years with my computer needs. I am glad i found someone i can trust with my computer.
Thank you!
The staff at Microdome is very knowledgeable and helpful. My work has purchased all of our computers through Microdome, and personally I have purchased a Microsoft office pack through them. Andy especially has been very helpful to the company I work for. He has answered many many questions, and in a very timely manner. I have been places where if you don't understand the computer "lingo" they treat you like your not smart, this is not the case with Microdome. I would like to thank Microdome for their service. Microdome is a great asset to the Madison area!
I appreciate the care you take with fixing my computer needs, even when it is my fault. The computer i spilled coffee on is working great!! Thank you for getting it back so fast also.
I only took this to them due to moving into a new home and not having the time to fix it myself. I will never go to that store again; nor will I recommend it to anyone I know.
Microdome was recommended by a friend of mine when I was looking for a new computer. I was tired of the cheap mass produced 'name brand' computers full of bloatware. I needed something I could depend on to not have issues out of the box. The gentleman I spoke to was very knowledgeable and didn't make me feel dumb by using a bunch of computer lingo I didn't understand. He gave me several options to find out exactly what I needed. I ended up getting a great system with dual monitors. I couldn't be happier with my purchase and haven't had any issues yet. Very dependable computer and just what I wanted!
Kevin worked on my desktop pc that needed a lot of care and cleaning. He told me 5-7 days to repair and clean spotless....I went in on the 13th day (Feb 1) after getting a voicemail that they had questions. They informed me my pc needed a new cpu cooler which I told them when I dropped it off; they said it would take them 7-10 days to get said cooler in. I got on amazon and got it 10 dollars cheaper direct from the manufacturer and the next day.
Microdome Computers Inc is a US Electronics Store based in Madison, Indiana. Microdome Computers Inc is located at 521 Clifty Dr, Madison, IN 47250, USA.
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